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Frequently Asked Questions |
Bill payment basics
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Getting started
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Automatic bill payment
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Bill payment basics |
What’s the difference between manual bill payment and automatic bill payment?
With manual bill payment, you view your bills first and authorize each individual Visa transaction. To pay a bill, you contact your biller (by phone or through their website) to authorize each transaction. Select manual bill payment if you need to see the bill before making payments. With automatic bill payment, Visa takes care of all the details for you. Once you sign up for automatic bill payment and schedule payments, your regular bills get paid automatically on the schedule you specify, allowing you to simply review the payments on your Visa statement. Select automatic bill payment if you want to make payments automatically on specific dates. Whichever payment method you choose, paying bills with Visa provides all the convenience, rewards, and protection you expect from Visa—including the benefits of Visa's Zero Liability protection, rewards programs and more. |
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What are the benefits of paying bills with my Visa card?
Paying bills with Visa simplifies your life. Your payments are made quickly and conveniently, and you no longer have to track payment due dates, buy stamps, visit the mailbox, write multiple checks or balance your checkbook. For additional peace of mind, Visa bill payments are protected. You are not liable for unauthorized charges made to your account (if you notify us promptly). And depending on the Visa card you use, you may be eligible to earn airlines miles or other Visa rewards. |
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Which billers accept Visa for bill payment?
Many national and local billers and service providers accept Visa for bill payment. Phone companies, Internet service providers, pay/cable TV providers, insurance companies, newspapers and gyms typically accept Visa for bill payment. To see if a biller or service provider accepts Visa for bill payment, search our Get Started biller directory. Billers are constantly being added to the list, so check back often. |
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What does Billeo provide?
Billeo hosts Visa's Get Started biller directory. With Billeo, a free online bill manager, you can permanently save billers and easily visit their sites each month. Billeo can send you reminders for upcoming bills, remember and auto-fill your passwords, and save your payment confirmation pages for future reference. Learn more. |
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Getting started |
How can I pay my bills with Visa?
Because you have direct relationships with your service providers and billers, you must contact them directly to pay a bill with your Visa card. To see if a biller or service provider participates, search our Get Started biller diretory. Biller are constantly being added to the list, so check back often. |
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Which Visa cards can I use to pay my bills?
You may choose from any of your Visa debit or credit cards. You may select one Visa card to pay some bills, and another Visa card to pay a different set of bills. You have total control and flexibility on how to use Visa to manage your bill payments. |
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Is there a fee for paying bills with my Visa card?
Visa does not charge a fee for the convenience of bill payment, and many billers offer this option for free as well. Contact billers directly to determine if they charge a fee. With no fees, no hassles from check writing and postage, and the chance to earn extra airline miles or other rewards, bill payment with Visa is the easy way to pay. |
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What if I'm not ready to sign up to pay bills with Visa?
Using our Get Started biller directory, search for billers to create your selection. When your list is complete, you'll be able to save it for later access using Billeo. Learn more or print our helpful instructions. |
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Automatic bill payment |
What information might a biller request in order to set up automatic payments on my Visa card?
Typically, billers require the following information:
- Visa card number
- Expiration date
- Date you want to be charged
- Amount you authorize to be charged
- Your signature
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When do my bills get paid?
To ensure that your payments arrive before a due date and to avoid late payment charges, work with billers directly to select the best predetermined date for your payments. You should continue to pay your bills directly until your biller informs you that automatic payment has been established. |
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If I pay my Visa bill late, will it affect my automatic bill payments?
Your automatic bill payments should occur as scheduled, even if you pay your Visa card bill late. Please refer to your official cardholder agreement or contact your issuing financial institution to verify how new charges are handled on late or delinquent accounts. |
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What if I want to stop or discontinue an automatic bill payment?
Contact billers directly to cancel or discontinue any scheduled automatic bill payments. Some billers require an advance notice to discontinue automatic payments, so allow advance time for any changes to your payment service. |
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What if the Visa card I use for automatic bill payment is updated, or lost or stolen?
Immediately report a lost or stolen Visa card to the bank that issued your card. To avoid service interruption on automatic bill payment, provide billers with your new Visa card information. Remember, with Visa's Zero Liability policy, you are protected against unauthorized transactions on your Visa card both online and off (if you notify us promptly). |
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